FAQ
Financial
Are the webshops free?
The basic webshops are always 100% free. This includes your personal subdomain and the possibility to manage products and orders. Extra options, like advanced customer management, a personal domain name or a custom layout have to be paid for. The prices are very agreeable. You can find a price table in your account.
Are there any extra costs, beside the monthly price for maintenance?
No! You don't have to pay setup costs or any other hidden costs. You only pay the monthly fee. Payments are always done annually. After the upgrade is expired you will be asked to renew. If you do not want to renew your webshop will be switched back to the free version without extra cost
I have ordered a professional webshop, but I still get the free version?
You always start with the free version. After your payment is received, your webshop will be upgraded. An upgrade takes about 24 hours. Meanwhile you can already add products and categories.
How can I delete my webshop?
You can delete your webshop at any time on the account settings page. After deleting your webshop, you will no longer receive invoices from us.
Technical
How can i protect my computer against viruses and spyware?
These virusscanners are free for download:
- Microsoft Security Essentials (Windows)
- Avira AntiVir (Windows)
- Clam AntiVirus (Windows, Linux, Unix)
- ClamXav (Mac OS X)
- Online virusscanner
- Online firewall test
How do I choose a secure password?
Make sure your password is:
- at least 8 characters in length
- had lower and uppercase characters, numbers and special characters
What can I do with a webshop?
A webshop of Easy-Webshop.net is actually a complete website. This website allows the following features:
- Publish information about your hobby, your company or your products
- Sell or rent your products and services
- Internationally promote your activities
What is "Professionally expandable"?
You can expand your webshop with many professional features:
- Your own domain name (www.yourshop.com, www.mystore.net, ...)
- Advanced customer management
- Extended statistics
- Custom layout and extra options
Do I need any knowledge of programming or developing websites?
No! The webshops are completely manageable via your account. The software to manage your webshop is very intuitive; you do not need extra knowledge.
How can I choose the layout of my webshop?
There are several pre-designed templates available. You can also customize your own texts, photos and text-layout with a professional webshop.
Does your webshop software work on my Mac of Linux computer?
Yes! If you have a webbrowser and an internet connection, you can use our software. You can manage your webshop from everywhere on the planet on any kind of computer, including Windows, Macintosh, Linux, Unix and even on a mobile phone.
Will there be advertisements on my webshop?
Off course we never place advertisements on the non-free versions. We will only place advertisements on the free webshops consuming much data traffic. In no case we use pop-ups or annoying advertising banners.
Can I register a personal domain name for my webshop?
Yes, if you already have a domain name you can transfer it easily.
Can I create multiple webshops?
Yes, but you will need a separate e-mail address for each webshop.
Can I log in to my own webshop?
If you create an account on your own webshop, you can log in and see what your customers see when they log in.
How can I get more visitors come to my shop?
Your webshop is optimized to get the best results in search engines like Google and Bing. You can improve your rankings by:
- Choosing the right titles, descriptions and keywords in the Content Management System
- Exchange links with other websites, use the Partner program for this.
- Use keywords in the description of your products
How can I add pictures to my products?
Your pictures have to comply to this conditions:
- The picture can't be bigger than 1 megabyte (1000000 bytes)
- The picture must have an extension .jpg, .jpeg, .gif or .png
How can I make my pictures smaller?
There is special software for resizing your pictures. You can try pic resize, Fotosizer or Microsoft Image Resizer.



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